Hello New Year! Meet Hyper Writer, LLC

I’ve been thinking about freelancing part-time for a long time and after completing a class recently at The Decatur-Morgan County Entrepreneur Center last Fall, I decided to strike out on a new venture in 2016.

So with that, I created Hyper Writer, LLC where I will be completing freelance documentation projects. I want to convey that documentation can be exciting and interesting and not just something that gathers dust on a shelf! I also want to share my love of writing and all the energy that can be focused on helping users understand software applications either through web or mobile interaction.

Software is changing and we need someone to manage the information so everyone can enjoy learning.

As for the hyper writer herself, I have over 16 years of experience writing software documentation for individuals, recruiters and companies large and small. You can contact me at stef.whitlow@gmail.com or click my contact link on this site for more information.

I will be transitioning this site and creating http://www.hyperwriter.net with a lot more bells, whistles and the latest documentation, please stay tuned for updates coming and moving soon!

Hyper Writer is always moving:

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High Five – Never Give Up!

“Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.”


“Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.”

Mr. Edison’s quote reminds me of a time in my early life when I wanted to be a Pharmacist. I loved the idea of helping people feel better and the fact that I could live and work anywhere – but my way to success was blocked by an impenetrable brick wall made up of chemistry, statistics and physics. I collided with Math. At that point, I took my bruised ego and changed my major to Business which would lead me to Human Resource Management and play to my desire to work with people. In the Business classes I encountered were – wait for it – economics, calculus and accounting. There was no shortage wanting to give up here, at one point during a calculus exam, I looked at the test and realized I was never going to pass this class.

In that moment, though, I made a decision – not to be upset, not to be defeated, not be hurt – but to play to my strengths: writing, research, process and project management. I wrote my name on the test and handed it to the professor and said, “Thank you. I’m done.” I left that class for the last time and marched to the English department to change my major. My final attempt to find a place to succeed paid off; I obtained my Bachelor’s degree in English.

Along the way, I found a new passion – technical writing. I know it sounds weird to have a passion for writing technical manuals and online help but it allowed me to develop processes, manage projects and work with people to help them understand the most difficult concepts. And though I will probably never understand math, the position has allowed me to work with those brilliant people who do understand it – engineers, software developers and analysts.

With this quote, Thomas Edison encourages us to turn a negative – giving up – into a positive – be resilient and try just one more time to succeed.

High Five – Help Someone!

“We can’t help everyone, but everyone can help someone.” This quote is attributed to Ronald Reagan and it resonated with me in two positive ways. One is that you could help someone by volunteering outside of the work environment. Another is that you could help someone by training within the work environment.


“We can’t help everyone, but everyone can help someone!”

I attended a conference over the weekend and one of the panels was about running (something near and dear to my heart.) One of the suggestions that stuck with me was to volunteer for a marathon race. This had never occurred to me since I run 5Ks. But the presenter stated that seeing a sign of encouragement or hearing cheers at mile 21 of a 26 mile race and having some chocolate or gummy bears available at that mile marker would make all the difference in the world. I know I wouldn’t be able to help everyone – some may not stop or be concentrating too hard on the finish line to even hear the cheer – but I could help someone finish who may be considering giving up at that crucial point.

On the training front, I have written processes to help users find their bearings within a new application. I’ve produced hard copy, online help, video screen capture processes and release notes to help that someone either with a refresher or those just logging into the application for the first time. Documentation is more often met with a grimace than a smile but I know that my step-by-step instructions helped someone; not everyone, but someone.

Another instance of helping someone involves starting a local job networking group. Our mission for our Job Networking Group is to allow job seekers a place to meet with each other, area human resource representatives and career counselors to get employment advice and resume reviews. There are people that may not attend or may only attend one meeting; however, there may also be a member who attends, meets a recruiter, gets a job lead and starts to work in a few weeks. All of this because volunteers got together and started a group.

As your positive thought for the day, keep in mind that you may not be able to save the world all at once but by helping where you can; everyone can help at least one person.

Good Answer!

I’ve been asked on more than one occasion “What does a technical writer do?” “How do you become a technical writer?” Well, this post by Susan Bodnik at Online-Learning.com answers these questions well. I really like the last paragraph where she notes that technical writers, though being an expert is not required, need to be familiar with the software used in the profession.

Click this link “What is Technical Writing” to review the post.